http://www.straitstimes.com/ST%2BForum/Story/STIStory_280424.html
THE arrival of my newborn daughter was a source of joy for my wife and myself - until I went to obtain her birth certificate from the Immigration and Checkpoints Authority (ICA).
To my horror, she was given the number T08-XX444X. As Chinese Singaporeans are aware, the number four suggests death, and implies misfortune.
I appealed to the ICA officer, also a Chinese Singaporean who understood my discomfiture. But she firmly rejected my plea because rules were rules, I was told. Subsequently, I appealed to a superior officer and waited an agonising week, making several calls in between, only to be given the same answer.
I grant that sticking to a system of rules is important. But so too is crafting exceptions which humanise the system.
My wife and I took great pains to craft our daughter's name, consulting time-honoured cultural principles, because we wanted an auspicious life for her. Imagine having a birth certificate number like 444 which counters all that.
A birth certificate is a personal and important life-long document.
A system which forces officers to stick rigidly to the rulebook without due regard for cultural sensitivities is not a good one. Rules are made to serve citizens and not the other way round.
I'm not giving up. I hope that my daughter can be given a more appropriate birth certificate number and I'm not asking for very auspicious figures.
Joseph Tan
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